Privacy policy
Privacy Policy
1. Introduction
With the following information, we would like to give you as a "data subject" an overview of the processing of your personal data by us and your rights under data protection laws. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain your consent.
The processing of personal data, such as your name, address or e-mail address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to "PVS Fulfillment-Service GmbH". By means of this privacy policy, we would like to inform you about the scope and purpose of the personal data we collect, use and process.
As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.
You can also take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. We would therefore like to take this opportunity to give you some tips on how to handle your data securely:
l Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.
l Only you should have access to the passwords.
l Make sure that you only ever use your passwords for one account (login, user or customer account).
l Do not use one password for different websites, applications or online services.
l Especially when using publicly accessible IT systems or IT systems shared with other people, you should always log out after logging in to a website, application or online service.
Passwords should consist of at least 12 characters and be chosen in such a way that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own name or the names of relatives, but should contain upper and lower case letters, numbers and special characters.
2 Responsible parties
The processing of personal data in our web store takes place within the framework of a joint responsibility in accordance with Art. 26 GDPR by the following parties:
Controller A:
Tipico Retail Services GmbH
Amalienbadstraße 41b, 76227 Karlsruhe, Germany
E-mail address: collection@tipico.com
Representative of the responsible person: Thomas Wolter
Responsible B:
PVS Fulfillment-Service GmbH
Heinz-Nixdorf-Str. 2, 74172 Neckarsulm, Germany
Phone: +49 7132 969-0
Representative of the person responsible: Jürgen Blannarsch
2.1 Purpose and legal basis of the processing
Personal data is processed for the operation and administration of the web store. This includes in particular
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Order processing and payment processing
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Shipping and delivery of products
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Customer service and support
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Marketing measures and sending newsletters
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Analysis of purchasing behavior to improve our offer
Art. 6 para. 1 lit. a) GDPR (in conjunction with § 25 para. 1 TDDDG (formerly TTDSG)) serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose.
If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 para. 1 lit. b) GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services.
If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c) GDPR.
Ultimately, processing operations could be based on Art. 6 para. 1 lit. f) GDPR. Processing operations (improvement of our offer and the security of our store) that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).
Our offer is generally aimed at adults. Persons under the age of 18 may not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties.
2.2 Essential contents of the agreement on joint responsibility
The controllers have concluded an agreement in accordance with Art. 26 GDPR to regulate the respective responsibilities. The main contents are as follows:
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Controller A is responsible for the technical operation of the web store and IT security as well as newsletter dispatch.
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Responsible person B is responsible for order prcessing, contact and data subject inquirie, customer service, shipping, returns and payment processing.
3. Data protection officer
You can contact the data protection officer of controller A as follows
Jan Maarten Willems
E-mail: dpo.office@tipico.com
You can reach the data protection officer of controller B as follows
Claus Bauer
Telephone: +49 621 309 789 80
E-Mail: claus.bauer@cerdat.de
You can contact one of our data protection officers directly at any time with any questions or suggestions regarding data protection.
Data protection inquiries can be addressed to both joint controllers or centrally to the following address:
4. Definitions of terms
The data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
We use the following terms, among others, in this privacy policy
1. Personal data
Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2 Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).
3. Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
4. Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
5. Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
6. Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
7 Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
8. Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
9. Third party
A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
10. Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
5. Transmission of data
Your personal data will not be transferred to third parties for purposes other than those listed below.
We only pass on your personal data if:
1. you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a) GDPR,
2. the disclosure pursuant to Art. 6 para. 1 lit. f) GDPR is permissible to safeguard our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
3. in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 lit. c) GDPR, and
4. this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b) GDPR.
As part of the processing operations described in this Privacy Policy, personal data may be transferred to the USA and Canada. Companies in the USA only have an adequate level of data protection if they are certified under the EU-US Data Privacy Framework and thus the adequacy decision of the EU Commission pursuant to Art. 45 GDPR applies. We have explicitly stated this for the service providers concerned in the privacy policy. In order to protect your data in all other cases, we have concluded data processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as the legal basis for the transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR. This sometimes does not apply to data transfers to third countries for which the European Commission has issued an adequacy decision in accordance with Art. 45 GDPR.
The EU Commission has issued an adequacy decision for Canada.
6 Technology
6.1 SSL/TLS encryption
This site uses the following guarantee SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the "https://" instead of "http://" in the address line of the browser and by the lock symbol in your browser line.
We use this technology to protect your transmitted data.
6.2 Encrypted payment transactions
If you are obliged to provide us with your payment details (e.g. your account number when issuing a direct debit authorization) after concluding a fee-based contract, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard or direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
We use this technology to protect your transmitted data.
6.3 Cloudflare (content delivery network)
Our website uses functions of CloudFlare. The provider is CloudFlare, Inc. 665 3rd St. #200, San Francisco, CA 94107, USA.
CloudFlare offers a globally distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed via the CloudFlare network. CloudFlare is therefore able to analyze the data traffic between users and our websites in order to detect and ward off attacks on our services, for example. CloudFlare may also store cookies on your computer for optimization and analysis purposes.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
We have concluded a corresponding agreement with Cloudflare on the basis of the GDPR for order processing or in accordance with EU standard contractual clauses. Cloudflare collects statistical data about visits to this website. The access data includes: Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Cloudflare uses the log data for statistical evaluations for the purpose of operation, security and optimization of the offer.
If you have consented to Cloudflare being used, the legal basis for the processing of personal data is Art. 6 para. 1 lit. a) GDPR. We also have a legitimate interest in using Cloudflare to optimize our online offering and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f) GDPR. The personal data is stored for as long as it is required to fulfill the purpose of processing. The data is deleted as soon as it is no longer required to achieve the purpose.
This US company is certified under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may be transferred without further guarantees or additional measures.
You can find more information about CloudFlare at: https://www.cloudflare.com/privacypolicy/.
6.4 Amazon CloudFront (Content Delivery Network)
We use Amazon CloudFront, a web service provided by Amazon Web Services Inc., 410 Terry Avenue Noth, Seattle, Washington, 98109, USA.
Amazon CloudFront is a Content Delivery Network (CDN). It routes data transfers between your browser and our website through CloudFront’s network. This reduces the latency with which we can deliver static and dynamic web content. It also enhances the security of our website through traffic encryption and access controls.
CloudFront also stores cookies on your device to optimize its service. You can delete cookies in your browser, allow them only in specific cases, or activate the automatic deletion of cookies when closing the browser.
Amazon Web Services processes personal data on our behalf as a data processor under the EU Standard Contractual Clauses. CloudFront collects statistical data about visits to our website, including but not limited to:
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IP address
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Accessed website
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Referrer URL
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Browser type
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Operating system
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Device type
If you have consented to the use of CloudFront, the legal basis for the processing of personal data is Art. 6(1)(a) GDPR. Furthermore, it is in our legitimate interest under Art. 6(1)(f) GDPR to use CloudFront to optimize and secure our website, and to avoid operating our own content delivery network. Personal data will be retained by Amazon Web Services for as long as necessary to fulfill the aforementioned purposes.
Amazon Web Services Inc. is certified under the EU-U.S. Data Privacy Framework. This constitutes an adequacy decision under Art. 45 GDPR, which permits the transfer of personal data without the need for additional safeguards or measures.
For more detailed information about CloudFront, please visit: https://aws.amazon.com/cloudfront/
6.5 Hosting by Shopify
Our website uses the e-commerce platform Shopify, provided by Shopify International Ltd., 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter referred to as “Shopify”), to operate our online store.
Shopify provides us with the online e-commerce platform through which we can offer our products and services. In doing so, personal data of users – such as for the processing of orders – is processed on Shopify’s servers. This includes, but is not limited to:
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Name, address, email address, telephone number
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Billing and shipping information
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Payment information (e.g., credit card number, if provided)
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IP address, information about orders, browser, device, and operating system
Data processing is carried out in accordance with Article 6(1)(b) of the GDPR for the performance of a contract or for the implementation of pre-contractual measures. Additionally, processing may be based on legitimate interests (Article 6(1)(f) GDPR), such as ensuring the secure and efficient operation of our online store.
Shopify may also store data on servers located in Canada and the United States. Canada has been recognized by the European Commission as having an adequate level of data protection. For data transfers to the United States, Shopify relies on the EU Standard Contractual Clauses (SCCs) pursuant to Article 46(2)(c) GDPR, as well as certifications under the EU-U.S. Data Privacy Framework, where applicable. These measures are intended to ensure an adequate level of data protection.
For more information about Shopify’s privacy policy, please visit: https://www.shopify.com/legal/privacy
7 Cookies
7.1 General information about cookies
Cookies are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website.
Information is stored in the cookie that results from the connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. These cookies enable us to automatically recognize that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage duration of the cookies can be found in the settings of the consent tool used.
7.2 Pandectes
To obtain the legally required consent for the use of cookies and other tracking technologies, we use the consent management tool Pandectes GDPR.
Provider:
Pandectes Research Ltd.
18, Charalambou Mouskou
6042 Larnaca, Cyprus
Website: https://www.pandectes.io
Pandectes GDPR enables us to document and manage your consent in a manner compliant with data protection regulations. When you visit our website, a cookie is set by Pandectes that stores your consent decision. The following data is processed in this context:
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Date and time of access
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Information about the browser and device used
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Anonymized IP address
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Opt-in and opt-out data
Processing is carried out on the basis of Article 6(1)(c) GDPR (compliance with a legal obligation) and Article 6(1)(f) GDPR (legitimate interest in obtaining and documenting consent in a legally compliant manner).
Consent data (consent and withdrawal, timestamp, device information) is stored on European servers and automatically deleted after statutory retention periods expire.
You can change or withdraw your consent at any time with future effect by clicking the appropriate link in the cookie banner or by accessing your settings via the “Cookie Settings” link in the footer.
8 Contents of our website
8.1 Registration as a user
You have the option of registering on our website by providing personal data.
The personal data that is transmitted to us is determined by the respective input mask used for registration. The personal data you enter is collected and stored exclusively for internal use by us and for our own purposes. We may arrange for the data to be passed on to one or more processors, such as a parcel service provider, who will also use the personal data exclusively for internal use attributable to us.
When you register on our website, the IP address assigned by your Internet service provider (ISP), the date and the time of registration are also stored. This data is stored against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable the investigation of criminal offenses committed. In this respect, the storage of this data is necessary for our security. This data is not passed on to third parties. This does not apply if we are legally obliged to pass it on or if it serves the purpose of criminal prosecution.
Your registration, with the voluntary provision of personal data, also enables us to offer you content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from our database.
We will provide you with information about which personal data about you is stored at any time on request. We will also correct or delete personal data at your request, provided that this does not conflict with any statutory retention obligations. A data protection officer named in this privacy policy and all other employees are available to the data subject as contact persons in this context.
Your data is processed in the interest of convenient and easy use of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR.
8.2 Data processing when opening a customer account and for contract processing
In accordance with Art. 6 para. 1 lit. b) GDPR, personal data is collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked, taking into account retention periods under tax and commercial law, and deleted after expiry of these periods, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law, about which we will inform you accordingly below.
8.3 Address validation
We use the address validation service of the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland "Google") on our website.
The purpose of data processing is to check your entries in our address forms in real time for input and spelling errors and to complete any missing data. If data is entered incorrectly, alternative suggestions for correcting the data are displayed. For this purpose, the address data you enter is transmitted to the provider, where it is stored and analyzed.
Among other things, the following information may be transmitted to Google and processed there: postal addresses (country, city, zip code, street, house number), e-mail address, telephone number.
Your data may also be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has therefore undertaken to comply with European data protection principles.
The processing of your personal data takes place on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a correct data basis for the fulfillment of our contractual obligations. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
The data will be processed separately by the provider and will not be merged with other data. It will be deleted by the provider as soon as the status of the data entered has been determined, but after 30 days at the latest.
You can find more information on Google's terms of use and data protection at: https://cloud.google.com/maps-platform/terms (https://cloud.google.com/maps-platform/terms) or at https://www.google.de/policies/privacy/ (https://policies.google.com/privacy?gl=de).
8.4 Data processing for order processing
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will provide explicit information about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b) GDPR.
8.5 Making contact
Personal data is collected when you contact us (e.g. by telephone or email). This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and the deletion does not conflict with any statutory storage obligations.
9. Web analysis
9.1 Google Analytics 4 (GA4) - Additional information on Google Signals
Google Signals is a function in Google Analytics that collects session data from websites and apps where users are logged in with their Google account and have activated personalized advertising. It enables advanced analysis by linking user behavior across different devices and providing additional information such as demographic characteristics and interests. Your consent to the use of Google Analytics (see above) also includes consent to the Google Signals add-on function.
9.2 Google Analytics 4 (GA4) - Additional information on consent mode, simple implementation
Under the Digital Markets Act, Google is required to obtain user consent before processing user data for personalized advertising. Google meets this requirement with the "Consent Mode". Users are obliged to implement this and thus prove that they have obtained the consent of website visitors.
Google offers two implementation modes, the simple and the advanced implementation.
We use the simple implementation method of Google Consent Mode. Only if you give your consent to the use of Google Analytics (see above) will a connection to Google be established, a Google code executed and the processing described above carried out. If you refuse consent, Google will only receive information that consent has not been given. The Google code is not executed and no Google Analytics cookies are set.
9.3 Processing of personal data by Shopify (CDN + Stats)
Our website integrates components provided by Shopify.
This includes features such as Shopify CDN and Shopify Stats.
Shopify CDN is used to ensure optimized, fast, and dynamic file delivery.
Shopify Stats provides important data about revenue, orders, and visitors to the online store.
The service is operated by Shopify Inc., 151 O'Connor St, K2P 2M5 Ottawa, Canada.
Shopify is a leading e-commerce platform that enables us to create, operate, and manage our online store. The platform offers a wide range of tools and services that make it easier for us to sell our products online.
Shopify uses functional cookies to remember which options were selected or what information was provided.
Shopify also uses reporting and analytics cookies to gather information on how often you visit their website or our website. The following types of data may be collected:
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Username, language, and the region in which the user is located
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IP address
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Technical data required for the playback of video or audio content (e.g., image quality, network connection speed, buffer parameters)
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Storage of user preferences related to a service across multiple websites
Advertising cookies are used on the website to tailor marketing to the user’s interests and to provide a more personalized service in the future. These cookies remember that a user visited the website, and Shopify may share this information with third parties, such as advertisers. While these cookies can track visits from the device across this and other websites, users are generally not personally identified.
For all transfers outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with European law.
The transfer of your personal data to Canada is based on Standard Contractual Clauses (SCCs).
If you are asked for your consent to the processing of your data by Shopify, the legal basis for such processing is Art. 6(1)(a) GDPR.
We also have a legitimate interest in using Shopify to effectively present and manage our website, based on Art. 6(1)(f) GDPR.
Personal data is stored only as long as necessary to fulfill the purpose of processing and will be deleted once it is no longer needed.
You can review Shopify’s privacy policy at: https://www.shopify.com/legal/privacy
Data Transfers to Third Countries
As an international company, Shopify may transfer data to Canada, the United States, or other third countries.
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Canada is considered a safe third country based on an adequacy decision by the European Commission.
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For transfers to the U.S. or other third countries, Shopify uses Standard Contractual Clauses (SCCs) in accordance with Art. 46 GDPR and relies on certifications under the EU-U.S. Data Privacy Framework, where applicable.
Objection to Data Collection
You can prevent the collection of your data by Shopify Statistics by refusing the use of cookies or by using the opt-out option available in our cookie settings.
For more information, please see Shopify’s privacy policy: https://www.shopify.com/legal/privacy
10. Advertising
10.1 Google Ads with conversion tracking
We have integrated Google Ads on this website. The operating company of the Google Ads services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads is an internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. Google Ads allows an advertiser to pre-define certain keywords that will be used to display an ad in Google's search engine results only when the user uses the search engine to retrieve a keyword-relevant search result. In the Google advertising network, the ads are distributed on topic-relevant websites using an automatic algorithm and taking into account the previously defined keywords.
The purpose of Google Ads is to promote our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website.
If you reach our website via a Google ad, a so-called conversion cookie is stored on your IT system by Google. A conversion cookie loses its validity after thirty days and is not used to identify you. If the cookie has not yet expired, the conversion cookie is used to track whether certain sub-pages, such as the shopping cart from an online store system, have been accessed on our website. The conversion cookie enables both us and Google to track whether a user who has reached our website via an AdWords ad has generated sales, i.e. completed or canceled a purchase.
The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via Ads ads, i.e. to determine the success or failure of the respective Ads ad and to optimize our Ads ads for the future. Neither our company nor other Google Ads advertisers receive information from Google that could be used to identify you.
The conversion cookie is used to store personal information, such as the web pages you have visited. Each time you visit our website, personal data, including the IP address of the Internet connection you are using, is therefore transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.
These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. a) GDPR.
10.2 Meta Pixel, Advanced Matching und Conversion API
This website uses the "Facebook pixel" and other advertising technologies from Meta Platforms, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Meta"), e.g. "Advanced Matching" and the "Conversion API".
With your express consent in accordance with Art. 6 para. 1 lit. a) GDPR, we can track the behaviour of users after they have seen or clicked on a Facebook or Instagram ad. This is used for statistical analysis, conversion measurement and the optimisation of our advertising measures.
When you visit our website, these technologies may process the following data, among others:
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IP address,
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Device and browser information,
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Pages visited and click behaviour (e.g. conversions)
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Any additional information provided by you, such as email address, telephone number, first name and surname (advanced matching).
Server-side data transmission via the Conversions API ensures that relevant usage data is transmitted to Meta regardless of browser restrictions or ad blockers. Meta can match this data with existing Facebook or Instagram user accounts and use it in accordance with its own data usage policy (https://www.facebook.com/about/privacy/).
This enables Meta and its partners to place adverts on and off Facebook and Instagram. A cookie may be stored on your device. Meta stores this data for up to 180 days if the website is not visited again during this period. Meta is certified under the EU-US Data Privacy Framework. This means that there is an adequacy decision in accordance with Art. 45 GDPR, so that the transfer of personal data to the USA may take place on this basis.11 Plugins and other services
11.1 Google reCAPTCHA
We use the reCAPTCHA function on this website. The operating company of Google reCAPTCHA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The main purpose of the reCAPTCHA function is to differentiate whether an entry is made by a natural person or is misused by machine and automated processing. The service also includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google.
These processing operations are only carried out with express consent in accordance with Art. 6 (1) (a) GDPR.
The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may be transferred without further guarantees or additional measures.
Further information on Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.
11.2 Google Tag Manager
We use the Google Tag Manager service on this website. The operating company of Google Tag Manager is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This tool allows "website tags" (i.e. keywords that are integrated into HTML elements) to be implemented and managed via an interface. By using Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which content on our website is of particular interest to you.
The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have made a deactivation at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.
These processing operations are only carried out with your express consent in accordance with Art. 6 para. 1 lit. a) GDPR.
The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may be transferred without further guarantees or additional measures.
Further information on Google Tag Manager and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.
11.3 YouTube (videos)
We have integrated YouTube components on this website. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
YouTube is an Internet video portal that enables video publishers to post video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programs as well as music videos, trailers or videos made by users themselves can be accessed via the Internet portal. Each time you access one of the individual pages of this website, which is operated by us and on which a YouTube component (YouTube video) has been integrated, the Internet browser on your IT system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. The services Google WebFonts, Google Video and Google Photo can also be downloaded from YouTube. Further information about YouTube can be found at https://www.youtube.com/yt/about/de/. As part of this technical process, YouTube and Google receive information about which specific subpage of our website you are visiting.
If you are logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you access a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.
YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged in to YouTube at the same time as accessing our website; this happens regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent it from being transmitted by logging out of your YouTube account before accessing our website.
These processing operations are only carried out with your express consent in accordance with Art. 6 para. 1 lit. a) GDPR.
The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may also be transferred without further guarantees or additional measures.
You can view YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy/.
11.4 Customer Reviews via REVIEWS.io
On our website, you have the opportunity to submit product and company reviews. For this purpose, we use the service REVIEWS.io, provided by REVIEWS.io 2020 GMBH, Stralauer Allee 6, 10245 Berlin, Germany.
When you submit a review, REVIEWS.io collects the following personal data:
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Name or pseudonym (publicly visible unless anonymized)
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Email address (not publicly visible)
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Content of the review (text, star rating, optionally photos/videos)
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IP address and browser information for authenticity verification
This data is processed to ensure the authenticity of the reviews and to enable communication between you and our company. REVIEWS.io may also use cookies to enhance the user experience.
The legal basis for processing your data is your consent in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time with future effect. In that case, your personal data and the corresponding review will be deleted or anonymized.
Please note that reviews are publicly visible. If you wish to have a review deleted, please contact us at the address provided below.
For more information about how REVIEWS.io processes your data, please refer to their privacy policy: https://www.reviews.io/legal/user-privacy-policy
12. Payment providers
12.1 PayPal
We have integrated PayPal components on this website. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.
If you select "PayPal" as a payment option during the ordering process in our online store, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transfer of personal data required for payment processing.
The personal data transmitted to PayPal is usually first and last name, address, e-mail address, IP address, telephone number, cell phone number or other data necessary for payment processing. Personal data relating to the respective order is also required to process the purchase contract.
The purpose of transmitting the data is to process payments and prevent fraud. We will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and us may be transmitted by PayPal to credit agencies. The purpose of this transfer is to check identity and creditworthiness.
PayPal may pass on the personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfill the contractual obligations or if the data is to be processed on behalf of PayPal.
You have the option of revoking your consent to the handling of personal data from PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.
PayPal is used in the interest of proper and smooth payment processing. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. Your personal data will only be transmitted if you have given your express consent in accordance with Art. 6 para. 1 lit. a) GDPR.
The applicable data protection provisions of PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
12.2 Payments with Visa, Maestro or Mastercard
The following personal data may be processed in the context of payments made by you via payment service providers
- card number
- Name of the cardholder
- Transaction data (date, time, amount, merchant)
- Location of the payment transaction
- Authorization and security information
Purpose of data processing
This data is collected to process the payment, to prevent fraud and to comply with legal regulations.
Legal basis for processing
Your personal data is processed on the basis of the following legal bases:
- Art. 6 para. 1 lit. b GDPR (fulfillment of contract)
- Art. 6 para. 1 lit. c GDPR (legal obligation)
- Art. 6 para. 1 lit. f GDPR (legitimate interest, in particular fraud prevention)
Forwarding of data Your data may be forwarded to the following recipients
- Banks and payment service providers
- Credit card organizations
- IT service providers for technical payment processing
- Legal authorities, if this is necessary
Data may be transferred to third countries outside the EU if this is necessary for payment processing. In this case, we ensure that suitable data protection guarantees are in place.
Storage period and deletion of data
We only store your personal data for as long as is necessary for the above-mentioned purposes or for as long as there are statutory retention obligations. As a rule, payment data is stored for a period of [e.g. 10 years].
12.3 Payments with Google Pay
If you pay in our webshop with Google Pay (GPay), the payment is processed via
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
Privacy policy: https://policies.google.com/privacy
Data processing and forwarding:
When you select Google Pay as a payment method, certain payment and transaction data is forwarded to Google and to the respective bank or payment provider linked to your Google Pay account.
The processed data includes in particular
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Name and e-mail address
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Billing and delivery address
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Payment information (e.g. virtual card number)
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Transaction details (e.g. amount, date, merchant)
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR (fulfillment of contract), as it is necessary for the execution of the payment.
Data transfer to third countries:
Google may also transfer personal data to the USA or other third countries. The data transfer takes place on the basis of the EU-US Data Privacy Framework (TADPF) or via standard contractual clauses (SCCs).
Further information can be found in Google's privacy policy:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice
12.4 Payments with Apple Pay
If you pay in our webshop with Apple Pay the payment is processed via:
Apple Distribution International Ltd.
Hollyhill Industrial Estate, Hollyhill, Cork, Ireland
Privacy policy: https://www.apple.com/legal/privacy/de-ww/
Data processing and forwarding
When selecting Apple Pay as a payment method, certain payment and transaction data is transferred to Apple and to the bank or payment provider linked to your Apple Pay account.
The processed data includes in particular
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Name and e-mail address
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Billing and delivery address
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Payment information (e.g. virtual card number)
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Transaction details (e.g. amount, date, merchant)
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR (fulfillment of contract), as it is necessary for the execution of the payment.
Security and data protection with Apple Pay
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Apple does not store complete credit or debit card data.
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Each payment is processed with a device-specific number and a unique transaction code.
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Apple may use anonymized transaction data for security purposes and fraud prevention.
Data transfer to third countries
Apple may transfer personal data to the USA or other third countries transfer. The data transfer takes place in accordance with the data protection regulations of the EU-US Data Privacy Framework (TADPF) or via standard contractual clauses (SCCs).
Further information can be found in Apple's privacy policy:
https://support.apple.com/de-de/HT203027
12.6 Payments with Shop Pay
If you pay in our webshop with Store Pay the payment is processed via:
Shopify Inc.
151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada
Privacy policy: https://www.shopify.com/legal/privacy
Data processing and disclosure
When using Store Pay as a payment method, certain payment and transaction data is transferred to Shopify as well as to the respective bank or payment service provider that processes your payment.
The processed data includes in particular
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Name and e-mail address
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Billing and delivery address
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Payment information (e.g. credit card details, saved payment methods)
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Transaction details (e.g. amount, date, merchant, currency)
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR (fulfillment of contract), as it is necessary to process the payment.
Data transfer to third countries
Shopify may transfer personal data to Canada, the USA or other third countries transfer. Canada is considered an adequacy decision of the EU Commission as a safe third country. For transfers to the USA or other countries, Shopify relies on Standard Contractual Clauses (SCCs) or other appropriate safeguards in accordance with Art. 46 GDPR.
Further information can be found in Shopify's privacy policy:
https://www.shopify.com/legal/privacy
13. Newsletter dispatch
Processing of personal data by Klaviyo
We use Klaviyoa service for email marketing and analysis, to provide you with personalized content, newsletters and advertising. The provider is:
Klaviyo Inc.
125 Summer St, Floor 6, Boston, MA 02111, USA
Privacy policy: https://www.klaviyo.com/legal/privacy-policy
What data is processed?
When you sign up for our newsletter or marketing communication, Klaviyo stores the following personal data:
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Name and e-mail address
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Order history and purchase behavior (if linked)
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Opening and clicking behavior in emails
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Device type, IP address and location (if available)
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Time of registration and confirmation of consent
Purpose and legal basis of processing
Your data is processed on the basis of:
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Art. 6 para. 1 lit. a GDPR - Consent when you register for our newsletter.
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Art. 6 para. 1 lit. f GDPR - Legitimate interest if we optimize customer communication and marketing measures based on orders and website activities.
Data transfer to third countries
Klaviyo stores data on servers in the USA. The transfer of personal data takes place on the basis of:
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EU-US Data Privacy Framework (TADPF)if Klaviyo is certified.
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Standard contractual clauses (SCCs) in accordance with Art. 46 GDPR as an additional protective measure.
Revocation of consent
You can unsubscribe from our newsletter or object to the processing of your data by Klaviyo at any time by
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Using the unsubscribe link in our emails.
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Contacting us by email: streetwear@tipico.com.
Further information can be found in Klaviyo's privacy policy: https://www.klaviyo.com/legal/privacy-policy
14 Your rights as a data subject
14.1 Right to confirmation
You have the right to request confirmation from us as to whether personal data concerning you is being processed.
14.2 Right to information Art. 15 GDPR
You have the right to receive information from us at any time free of charge about the personal data stored about you and a copy of this data in accordance with the statutory provisions.
14.3 Right to rectification Art. 16 GDPR
You have the right to request the rectification of inaccurate personal data concerning you. You also have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.
14.4 Erasure Art. 17 GDPR
You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the grounds provided for by law applies and insofar as the processing or storage is not necessary.
14.5 Restriction of processing Art. 18 GDPR
You have the right to demand that we restrict processing if one of the legal requirements is met.
14.6 Data portability Art. 20 GDPR
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
Furthermore, when exercising your right to data portability pursuant to Art. 20 para. 1 GDPR, you have the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.
14.7 Objection Art. 21 GDPR
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balancing of interests) of the GDPR.
This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing serves the establishment, exercise or defense of legal claims.
In individual cases, we process personal data for direct marketing purposes. You can object to the processing of your personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.
You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you are free to exercise your right to object by automated means using technical specifications.
14.8 Withdrawal of consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.
14.9 Complaint to a supervisory authority
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.
15 Routine storage, deletion and blocking of personal data
We process and store your personal data only for the period of time required to achieve the purpose of storage or if this is provided for by the legal provisions to which our company is subject.
If the storage purpose no longer applies or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
16. Duration of the storage of personal data
The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of this period, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.
17. Topicality and amendment of the data protection declaration
This privacy policy is currently valid and was last updated in July 2025.
It may become necessary to amend this privacy policy due to the further development of our website and offers or due to changes in legal or official requirements. You can access and print out the current privacy policy at any time on the website at "https://streetwear.tipico.com/polocies/privacy-policy"